• Free delivery • Orders close at 10am •

FAQs

General questions

Ordering delicious and healthy food is easy with Vegably.

Start on the order now page and choose whichever meal combination you prefer. Check out simply and pay by card. We’ll send you a confirmation email so you know your order was successful. We’ll deliver your lunch at home or at the office the day you have chosen at Checkout.

We also have a pick-up option for those who live or work nearby!

Ordering, payments and cancellations

For orders under 25€, delivery is 1,90€. You can enjoy free delivery when you spend 25€ or more.

We also have a free pick-up option in case you live or work nearby.

There is a minimum spend of 9,50€ for delivery.

You can place your order until 10am for same-day delivery.

If you need help with your order, you can contact our customer service team. Please send an email to: hello@vegably.com.

Can I pay by card?
Yes, you can pay with Visa and Mastercard.

Can I pay via PayPal?
We do not currently accept payments through PayPal. Let us know if it’s important for you.

Can I pay with Ticket Restaurant?
Yes, we accept Ticket Restaurant in card format only.

Can I pay with cash?
We do not accept cash.

Yes you can, but we cannot refund or cancel orders after 23:59 the day before delivery.

To request invoices, please write to hello@vegably.com.

Packaging

Yes, all our packaging is compostable/biodegradable. Our round containers are 100% compostable / biodegradable, made from a material called kraft paper. The lids are also 100% compostable / biodegradable, made from PLA (corn starch). Both the container and the lid can be discarded in organic/ brown bin.

Our round kraft paper containers accept heat well, so they can be heated in the microwaver. However, since the lids are made of PLA, they are not suitable to heat in the microwave. Remove the lid when heating.

The white Combo container and lid are made of bagasse and can perfectly withstand heat.

Dishes and ingredients

You’ll find our recommendations by clicking the i icon on each product tile on the Order Now page.

We have the same fixed menu each week but we like to incorporate new flavours every now and then.

Absolutely. Delicious, healthy and 100% vegan. We don’t use anything other than plants 🌱

If you click on the i icon of the dish, it will take you to a page where you will find a full list of ingredients and allergens.

Our goal is to offer the widest variety possible. But if you are allergic to any ingredient, it is important to check the ingredient list before buying a dish. Vegably is not responsible for guaranteeing the absence of cross contamination between the different allergens.

As we are still a small start-up, we cannot individually modify any of the dishes.

We offer meals that contribute to a healthy and balanced diet but we do not specifically offer “diet plans”.

All our dishes have been designed by professional chefs and include a sufficient portion of protein (legumes, legume derivatives, grains and / or nuts).

Delivery

At the moment we can only deliver in Barcelona. As we’re still a small startup, the postal codes we cover are limited. They are:

08001, 08002, 08003, 08004, 08005, 08006, 08007, 08008, 08009, 08010, 08011, 08012, 08013, 08014, 08015, 08016 (new), 08017, 08018, 08019, 08020, 08021, 08022, 08023, 08024, 08025, 08026, 08027, 08028, 08029, 08030 (new), 08031 (new), 08032 (new), 08036, 08037, 08039, 08041.

Is your postcode missing from the list above? Get in touch and we’ll see if we can make an exception.

We deliver all orders between 11:30am and 1pm 5 days a week, Monday to Friday (we don’t deliver on bank holidays).

For orders under 25€, delivery is 1,90€. You can enjoy free delivery when you spend 25€ or more.

We also have a free pick-up option in case you live or work nearby.

You can enjoy free delivery when you spend 25€ or more. For orders under 25€, delivery is 1,90€.

We also have a free pick-up option in case you live nearby.

Yes you can, but we cannot change your address after 23:59 the day before delivery. You have until midnight the day before delivery to notify us of any change of address.

Yes, at Checkout you will see the Pickup option. Choose the date and time that best suits you. For Pickup orders there is no minimum spend.

We have to close 😢

We’re all very sad at Vegably, as we had to close our doors.

We were trying to ride out the COVID-19 storm but it finally caught up with us, and Friday 5th March was unfortunately our last delivery day, until further notice.

We hope we can come back and deliver delicious plant-based food again. In the meantime, sign up to our newsletter below and we’ll let you know when we’re back! 💚